Order Tracking

You will receive a confirmation email from e’clat, once your order is received. If you do not receive this email within 24 hours please contact our customer service center for assistance at 90276 10077 or via email.

You will receive another email containing tracking information, once your order is shipped. If you have a membership account, you can track the status of your order by clicking on “Order Information” within the My Account section. On average, your order should take between 1 and 8 business days to arrive.

To speak to a Beauty Expert about your specific concerns, book your complimentary 15-min. complimentary appointment.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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